Month: September 2017

Digital Signage

About Digital Signage

Digital Signage helps departments distribute information in an engaging, interactive manner using large format displays. The target audience primarily are visitors to the campus, including prospective students and parents. Current students, faculty, and staff can also benefit from having easy access to campus events and news. Digital signs can have touch interactivity or be non-interactive, but still display dynamic content.

UConn is leveraging Carousel digital signage management software from Tightrope. This management suite allows departments to control all of their distributed signs from a central location. It also allows departments to share their content with others, if they choose to do so. The UConn digital signage implementation includes campus templates designed by University Communications and includes integration with Office 365, Astra classroom scheduling, Everbridge emergency notifications, and EMS event scheduling.

Participating in the Partnership

If your department is interested in participating in the UConn digital signage initiative, please review the How To Guide for information on getting started.

Kaltura

Overview

Kaltura Lecture Capture (KLC) is a cloud-based media capture and storage application that facilitates the integration of multi-media content into the UConn learning management system, HuskyCT.  ITS announced in October 2016 that a KLC pilot version was available.  We have used this past year to gauge its alignment with community needs and to evaluate its potential as an alternative to Mediasite.  Feedback was overwhelmingly favorable.  In particular, instructors found the improved student access to content creation, integration of quizzing and grade book, and enhanced captioning process extremely helpful.

ITS has officially added KLC to our service catalog and have scheduled the phase out of Mediasite for the end of the spring 2018 semester.  We will send out additional information about any transition as the academic year unfolds. If you would like to share feedback about your experience with this service, please take a moment to complete our survey or email us at kaltura@uconn.edu.

Tutorials

What software is available on the classroom computer?

The software listed below is installed on all classroom computers. If you require specific software, please visit software.uconn.edu to see options for accessing software online.

Available Programs Adobe Reader Adobe Flash Player Adobe Air Adobe Shockwave
Citrix Reciever Internet Explorer Mozilla Firefox 7-Zip
Microsoft Office 2013 Microsoft Publisher 2013 Skype for Business SMART Notebook 17
SMART Ink Google Chrome Java Filezilla FTP
UConn Anywhere i>Clicker2 CRS VLC Media Player Silverlight

*NOTE: Only rooms equipped with an annotation tablet or SMART Board will be able to utilize the SMART Notebook features.

How do I join a Cisco Meeting Server (WebRTC) conference from my computer?

Before your meeting, it is highly recommended that you join a test meeting my heading to https://join.dl.uconn.edu/index.html?id=1234 from either Chrome or Firefox. Please note, joining a call from IE or Safari will ask for you to install software, rather than using built in browser support.

Company firewalls can sometimes block this type of connection. If you have followed these steps and still have issues connecting, please get in contact with us via emailing dl@uconn.edu with your event info (name/time/date) so we can pursue another type of connection.

When you click on the link for your call, you will be directed to a page which has your conference ID pre-populated, and a field for a passcode. Most meetings do not require a passcode and this field can be left blank. Click Continue from this page.Call ID Screen

Next you will be brought to a screen where you can enter in your name. Type your name in and click “Join Call”

Name Field

Your first time joining the call, you will have a popup asking for your browser to access your camera and microphone. Please ensure no other application are using the devices and click to allow for your browser to access them.

FireFox: Firefox Mic and Cam access

Chrome: Chrome Mic/Cam Access

You are now connected to your meeting.

If you need to change your microphone/camera settings, you can click on the gear icon on the top right to bring up the settings tab. You will have a drop down for selecting your mic/camera on this field.

camera and microphone settings

How do I connect remote participants to my video conference room?

Scenario

I have a video conference enabled conference room and would like for remote participants to join for a meeting. They will be connecting via their computer with a webcam/microphone, smartphone, telephone, or similar video conference system.

Method 1) WebEx CMR (Collaboration Meeting Room)

A WebEx CMR is a cloud based virtual conference room specifically for your room. Your conference room can be configured with its own WebEx CMR. If not, complete and submit this form to send us a setup request. Below are the steps for connecting your conference room to a WebEx CMR.

Connecting to WebEx CMR

1) If your room is controlled via a touch screen, there should be a “WebEx CMR” or similar button listed under the “Phonebook” page of the touch screen. Pressing this button will automatically dial you into the virtual conference room where you can meet with your remote participants.

Note: If your system is controlled via remote control, please follow this video on navigating the Cisco Video Conference system to making a call based on your local contacts.

cmr button

2) Forward the weblink associated with your WebEx CMR to those who are joining remotely (This weblink was created by the video conferencing group and given to you during the creation of the WebEx CMR. If you need the link again, please email dl@uconn.edu). The remote participants will use this weblink to connect via their computer, smartphone, or telephone. Instructions for joining a WebEx can be found on ITS WebEx page.

 

Method 2) CMS Virtual Conference Room (Cisco Meeting Server) – Allows for WebRTC & Skype for Business Connections

A CMS Virtual Conference room is a cloud based virtual conference room specifically for your room. It is similar to the WebEx CMR, however, it has a few advantages and disadvantages when compared to WebEx CMR. Your conference room can be configured with its own CMS room. If  it is not configured already, complete and submit this form to send us a setup request. Below are the steps for connecting your conference room to a CMS .

Connecting to CMS Virtual Conference Room

1) If your room is controlled via a touch screen, there should be a “CMS Room” or similar button listed under the “Phonebook” page of the touch screen. Pressing this button will automatically dial you into the virtual conference room where you can meet with your remote participants.

Note: If your system is controlled via remote control, please follow this video on navigating the Cisco Video Conference system to making a call based on your local contacts. You will not need to enter a pin number for this room.

cmr button

Joining a CMS meeting using WebRTC

Forward the weblink associated with your CMS room to those who are joining remotely (This weblink was created by the video conferencing group and given to you during the creation of the CMS room. If you need the link again, please email dl@uconn.edu). The remote participants will use this weblink to connect via their computer or smartphone.

Joining a CMS  meeting using Skype for Business

Dial the SIP call string for the specified Virtual Meeting Room. This is usually something like ‘room name’@join.dl.uconn.edu. (This call string was created by the video conferencing group and given to you during the creation of the CMS room. If you need the link again, please email dl@uconn.edu.)

Right-click on the contact that appears and select start a video call.

Skype for Business Calling

The call will behave like a normal Skype for Business call.

How do I create a video conference room that remote participants can call into?

Scenario

I have a conference room that I’d like to outfit with video conference equipment so that others can join remotely using a variety of methods.

Recommended Option

  1. Fill out the AV Consultation Request to schedule a consultation with AIT to asses the AV needs of the conference room in question.
  2. A staff member from AIT will get in touch with you and determine the best equipment for the needs of the room
  3. Once the equipment is installed, you can follow this guide on connecting a remote participant using the video conference equipment.

Web/Video Conferencing and Lecture Capture/ Streaming

AIT provides technical solutions for both synchronous and asynchronous content delivery. We focus on assisting faculty to effectively integrate these technologies into their courses or seminars. To schedule a video conference use the request form in the menu above.

Synchronous:

Video conferencing facilities are located at the Storrs campus, as well as, the regional campuses. The video conferencing systems allow UConn to connect one or more sites regionally, nationally, and internationally for scheduled classes, administrative meetings and other conferences.

All instructors interested in offering an AIT course are encouraged to contact us two semesters in advance. Click on the appropriate link for a list and description of our Full Video Conference"Teach from" Video Conference rooms, and Seminar Video Conference rooms.

In addition to allowing connections between the equipped rooms, we can facilitate participation from a computer equipped with a microphone and camera using Cisco WebRTC or WebEx

UConn also supports three different Web Conferencing options which can be used independently from the Video Conference equipped rooms: WebEx, Skype for Business, and Collaborate.

Asynchronous, one-way streaming, and recording:

UConn utilizes Mediasite for lecture capture and streaming/recording. You can schedule a recording or stream from any of our Video Conference enabled rooms.  In addition to the room based Mediasite systems, we also support Mediasite Desktop Recorder (MDR), which is an application you can install on your computer to record lectures. CETL Educational Technologies can provide Mediasite Desktop Recorder support.